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Frequently Asked Questions

Q: What is your fee?

A: Our standard fee is $175 per individual treatment session (50 minutes) and $600 for an initial physical therapy assessment (and report).  Our fee for annual re-assessment reports is $175.

 

Q: What methods of payment do you accept?

A: Zelle, Venmo, Cash, or Check.

 

Q: Do you take insurance?

A: We do not take insurance at this time. If you happen to have a PPO plan, check with your insurance provider to see if they will reimburse you directly for all or part of the cost for “out of network” services. We are happy to provide you with a "super-bill" (receipt for services rendered) suitable for submission to your insurance provider for possible reimbursement.

 

Q: Are you contracted with any of the local regional centers (i.e. public funding source for early intervention services)?

A: Yes, at the moment we are a contracted physical therapy vendor for the Lanterman Regional Center.  Though it is not yet completed, we are also in the process of pursuing vendorization with both the Eastern Los Angeles regional center, as well as the San Gabriel/Pomona regional center. 

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Q: What do I need to do before my first session?

A: Following an initial phone/email consultation and scheduling, you will be given access to an online "Client Portal," which will guide you through several forms to review and complete prior to your child's first therapy session.  If you have any questions or concerns about these, do not hesitate to contact us. We will review all forms at the beginning of the first session.

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Q: What is your cancellation policy?

A: We understand that unplanned issues can often arise with regard to unexpected illness and/or scheduling conflicts and that you may need to cancel an appointment.  If that happens, we respectfully ask for scheduled appointments to be cancelled at least 24 hours in advance.

Cancellations with less than 24 hours notice are difficult to fill, thus creating a lost opportunity for another child to be seen in that time slot.  Therefore, this policy will enable us to open up otherwise unused appointments to better serve the needs of all of our clients.  Exceptions will be made for medical and family emergencies.

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